Let's normalize talking about moments we f*cked up.
Great post. The "You are not the user" rings true. I even wrote about it here: https://www.prodbistro.com/p/the-product-manager-is-not-the-customer
All too often product managers fall into the trap of believing they are synonymous with "the Customer" and that almost always leads to a bad time.
Great post. The "You are not the user" rings true. I even wrote about it here: https://www.prodbistro.com/p/the-product-manager-is-not-the-customer
All too often product managers fall into the trap of believing they are synonymous with "the Customer" and that almost always leads to a bad time.