Let's normalize talking about moments we f*cked up.
Great post. The "You are not the user" rings true. I even wrote about it here: https://www.prodbistro.com/p/the-product-manager-is-not-the-customer
All too often product managers fall into the trap of believing they are synonymous with "the Customer" and that almost always leads to a bad time.
Thanks for your feedback Geoff! And yes, so much can be said about not being your user. Great article!
Great post. The "You are not the user" rings true. I even wrote about it here: https://www.prodbistro.com/p/the-product-manager-is-not-the-customer
All too often product managers fall into the trap of believing they are synonymous with "the Customer" and that almost always leads to a bad time.
Thanks for your feedback Geoff! And yes, so much can be said about not being your user. Great article!